How To Pair Masterbuilt Smoker To Phone
Digital Charcoal App Overview
Table of Contents
Connect your Cooking Device to the App
Determine your:
- App Version
- MAC Address
- Firmware Version
Update your Controller Software (Firmware)
Check the Current Firmware Version vs. Your Firmware Version
How to Strength an Update to your Cooking Device
Applied Products
Gravity Series® 560 Digital Charcoal Grill + Smoker
MB20040220
MB20041020
Gravity Series® 800 Digital Charcoal Griddle + Grill + Smoker
MB20040221
MB20042221
MB20010122
Gravity Serial® 1050 Digital Charcoal Grill + Smoker
MB20041220
MB20041320
40-inch Digital Charcoal Smoker
MB20060321
MB20061321
How to Connect your Cooking Device to the App
Please notation:
Before you can connect your cooking device to your App, y'all demand to download the Masterbuilt App. Make certain you have the well-nigh electric current version of the App installed.
Brand certain you are connected to WiFi, make certain your phone Bluetooth is turned ON.
Footstep ane: Add Device
You lot should see this on your App home screen. Click "Add together a New Device".
Step 2: Begin Pairing Process
Make sure y'all are virtually your cooking device and information technology is turned ON.
Press and hold the connect button on your cooking device until you hear a long beep. Your cooking device should brandish "PAIR" on the controller.
Step 3: Let Phone Find Device
Your smartphone will search for your cooking device. Once the connexion is made, your App volition notify you.
Click "Adjacent" to continue setup.
Step 4: Proper name Device
Name your cooking device. This is the name that will be displayed on the home screen of your App.
Pace 5: Connect Phone to WiFi
Your smartphone will search for WiFi networks. Select your WiFi network and enter the countersign.
Tip: WiFi SSID and Password may need to exist less than 15 characters combined. (No spaces or special characters).
Pace six: Pair Phone and Device
Your smartphone volition pair your cooking device to your WiFi network. Once complete, the connexion icon will illuminate on your cooking device display. This means yous have paired your cooking device to your App.
Footstep 7: Pairing Complete
Dent is complete. You accept successfully continued your cooking device to the Masterbuilt App. You should see your device in your App.
WiFi Forcefulness
Tip: The WiFi icon on the App will evidence your signal strength. If y'all take weak bespeak strength move your cooking device closer to your router.
Determine your App Version, MAC Accost, and Firmware Version
Finding your firmware via the app
Step i: Open Menu
Go to the home screen of your Masterbuilt App. Click on the card bars on the top left manus side.
Stride 2: Open Profile
Click on "Profile" in the menu
Step 3: Find Version Data
Roll down, your App will list the App version, Mac address, and Firmware Version and Revision.
Firmware version and revision are displayed every bit i number like iii.0.001. The first digit, 3, is the version number and displays on the controller every bit "V003". The 2d digit, 0, is the revision number and displays on the controller as "R000".
Tip: If your app does not list this information you demand to update your app
Finding your firmware via the device controller
Step i: Plug in device
Plug in your cooking device. Y'all should hear a beep.
If your device is already plugged in unplug information technology and plug it back in.
Step 2: Check Displayed Model
The display will wink a number, "1050" for case. This is the model number.
Step 3: Check Displayed Version
The display will flash a number, "V002" for example. This is the version number.
Step iv: Cheque Displayed Revision
The brandish will flash a number, "R004" for example. This is the revision number.
What is firmware?
Y'all may see references to "updating your firmware". Firmware is the software programmed into your controller. Information technology is the brain of the product. Like your smartphone, the firmware is constantly existence updated.
How to Update your Controller Software (Firmware)
Please note:
You must accept your cooking device connected to the App to see the update button. Please make sure you are running the nigh current version of the App.
Brand sure yous are connected to WiFi.
Step one: Connect Device
Click "connect" in the App. This will bank check for an available update for your cooking device. Brand sure your connectedness icon is solid and not flashing on your cooking device controller.
Tip: If icon circled in image is flashing, shut all your doors and lids and press the connect button on the controller.
Step two: Check for Updates
When a new firmware update is available for your cooking device, you should see a "Device Update Available" push on your App home screen.
Tip: Exist patient, it may take your App a moment to recognize that there is an update. If the update push button does not appear see App Troubleshooting below.
Step 3: Update
Once yous click "Device Update Available" you will become a popular-up box with instructions on the update. Delight read the instructions and hit "Update" to update your cooking device.
Stride 4: Monitor Progress
The display will count from up 00% to 100%. Upon reaching 100%, your device will reset and display the new version information before shutting OFF. Ability ON your cooking device in lodge to operate.
Tip: On rare occasions, you may have to reconnect your cooking device to the App after you update.
How to Cheque the Current Firmware Version vs. Your Firmware Version
Step 1: Current Firmware Version
Pace 2: Model Numbers
The website will tell you the well-nigh current Version (V002) and Revision (R006) is displayed as "V002R006", for example.
Make sure you are reading the correct model number for your cooking device.
Step 3: Ostend Device Firmware Version
Confirm your firmware on your cooking device.
Plug in your cooking device. Yous should hear a beep.
If your device is plugged in, unplug information technology and plug information technology dorsum in.
Pace iv: Cheque Displayed Model
The display will flash a number "1050" for instance. This is the model number.
Step 5: Check Displayed Version
The brandish volition flash a number "V002" for example. This is the version number.
Stride 6: Check Displayed Revision
The display will flash a number "R004" for case. This is the revision number.
Stride seven: Practice You Need to Update?
If your cooking device firmware number does not friction match the Masterbuilt Website, you may demand to update your cooking device.
What is firmware?
You lot may run across references to "updating your firmware". Firmware is the software programmed into your controller. It is the brain of the production. Like your smartphone, the firmware is constantly being updated.
How to Force an Update to your Cooking Device
Please note:
This is a Terminal RESORT. Do not execute these steps unless you have attempted all other troubleshooting tactics. Once this process has begun it cannot be undone. Make certain your cooking device is continued to WiFi.
Footstep one: Plug in Device
Plug in your device. If it is already plugged in, unplug it, and plug information technology back in. Plow ON your device. Make sure your device is connected to WiFi. Make sure your connexion icon is solid and not flashing on your cooking device controller.
Tip: If icon is flashing, close all your doors and lids and press the connect button on the controller.
Step 2: Press and Hold Buttons
Press and concord the "Set Temp" and "Meat Probe" buttons on your controller. You should hear a beep. Your screen will display a series of numbers.
Step 3: Scroll to Number i
Coil the knob clockwise until yous encounter the display read "C" (flashing) and a number. The number should be i.
Step 4: Scroll to Number 0
Press the "Meat Probe" button. The "C" should be solid and the number "1" should be flashing.
Curlicue the knob counter-clockwise to get the number "i" to read number "0" as pictured.
Pace 5: Reset Controller
Press and concord "Set Temp" and "Meat Probe". Wait 60 seconds.
Your controller should reset and enter into the updating procedure.
Tip: During the updating process the display will count from up 00% to 100%. Your device may stay on 00% for some fourth dimension. Upon reaching 100%, your device will reset and display the new version information before shutting OFF. Power ON your cooking device in order to operate.
If your controller does not enter the updating process
Stride i: Ability OFF Device
Shut the device OFF by property the power button.
Step 2: Unplug Device
Unplug the device from the wall. Await 60 seconds.
Step iii: Plug In Device
Plug it back in. Your device should enter the updating procedure now. (Y'all practice NOT have to power ON).
Footstep 4: Does Device Update?
If device does not update, an update might not be bachelor. Confirm a new firmware version is available on the website.
Step five: Contact Masterbuilt Customer Support
If it does non update, and there is a new update available, contact Masterbuilt Customer Support with the following information:
- MAC Address
- Phone Model (e.g. Samsung S10e, iPhone X)
- Phone Bone Version (e.thousand. IOS14.iii)
- App Version (e.k. iii.ane.21.20210115.1)
- Firmware Version and Revision (e.thousand. V001R004)
App Troubleshooting
Do This Start
Reset Your Controller
- Power OFF your cooking device
- Unplug your cooking device from the wall
- Wait 5 minutes, plug it back in
- Your controller is reset - check to see if the problem persists
Update Your App
Make sure your App is updated on your smartphone. If at that place is an App update, install the new version now.
Update Your Controller
Cheque Your Range
- Movement your smartphone closer to your cooking device.
- Move your cooking device closer to your router (WiFi).
- Confirm your WiFi network is 2.4GHz and not 5GHz.
The App will non piece of work on 5GHz networks.
Check the antenna on the cooking device
Does it go along spinning while tightening?
If yes, remove the cover of the control panel, check to see if the wire is damaged for the antenna.
If the antenna wire is damaged, you need to replace your controller. Contact Masterbuilt Customer Support.
Tip: For grills the antenna is located under the side shelf. For the vertical smoker, antenna is located behind the front control panel.
Ostend the connection icon is solid on your cooking device
If the icon is flashing:
- Close all your doors and lids
- Press the connection button on your controller
I can't update my cooking device on my App
—The cooking device firmware can merely be updated over WiFi. Yous cannot update over Bluetooth.
—It is required that firmware updates be completed on 2.4GHz WiFi connections (NOT 5GHz).
—It is not recommended to update over Hot-Spot connections.
—Bank check to make sure there is an available update.
—The App may need a moment to register that there is an update bachelor. Please expect 60 seconds after connecting.
—If the "UPDATE" push does not appear after 60 seconds, unplug your cooking device for 5 minutes, plug it back in, power ON, and reconnect on the App.
—If the problem persists come across How to Force an Update to your Cooking Device above..
My WiFi network doesn't appear, or I can't connect to my WiFi
Check Your Range
- Motion your smartphone closer to your cooking device.
- Movement your cooking device closer to your router (WiFi).
- Ostend your WiFi network is ii.4GHz and not 5GHz. The App will not work on 5GHz networks.
- Check the WiFi icon on the App for your indicate strength.
Verify Your WiFi Settings
- Confirm your WiFi SSID + Password are right.
- Confirm WiFi SSID and Password is less than xv characters combined (No spaces or special characters).
APPROVED:
- WiFi Name: Grill
- Password: Master1
NOT Approved:
- WiFiName: Grill House
- Countersign: Master$! 1973*
I want to ready WiFi, just the App prompts me to fix Bluetooth. Why?
—The App will use Bluetooth to initiate connectivity between the App and the cooking device.
—There is no fashion of setting upward WiFi without connecting via Bluetooth first. You only need Bluetooth for the initial setup. Then it is non needed.
—WiFi will accept priority in one case set upwards, if WiFi is not nowadays the controller will automatically swap to using Bluetooth.
Source: https://www.masterbuilt.com/pages/digital-charcoal-app-overview
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